On iOS:

  • If you've made an in-app purchase using your Apple ID and have noticed duplicate or incorrect charges on your bank statement, please verify this information with your bank and contact Apple Support to report this issue. Apple handles all transactions directly, including refunds.

On Android:

  • If you've made an in-app purchase using your Google Play Store account and have noticed duplicate or incorrect charges on your bank statement, please verify this information with your bank and contact Google Play Support to report this issue.

If you'd like to request a refund, please see our article on the refund process.